![]() Hours: Mon-Fri 8am-5pm administration 24. You will be financially liable for the water service used until a disconnection request has been received or until another person has signed for water service. Responds to water emergencies including broken water mains, open fire hydrants, and leaks in city water service lines. 305 and request your services be discontinued. If you are moving and water service is in your name, you MUST call our office at (541) 535-1955, ext. For questions or assistance, please see Frequently Asked Questions - Utility Bills ( FAQ s), contact the Administrative Services Department at (805) 473-4550. The rate increase will enable the department to update its fleet and modernize equipment at transfer stations. For this reason, when filling out the form, you cannot date the service change to a prior date. During that time, Phoenix’s population has grown by nearly 211,000 residents, which equals about 30,000 new householdsmore customers means more trash and recycling to service. Meter reading is generally on the next business day or the date indicated for the start of service. There is no charge for credit card payments. ![]() ![]() ![]() The Water Department will send notice to the Public Works Department to read the water meter at the property to determine usage and billing up to that point. Customer Services processes utility billing for water, sewer and solid waste services. Our work culture is founded on delivering customer satisfaction, as well as continuously striving for efficiency in our operations. The links below are helpful in assisting you with customer service issues. With more than 600 employees under its Solid Waste arm, Phoenix Public Works provides trash, recycling and other waste diversion services to more than 400,000 households. Customer Services Water Resources and Conservation Water Quality Environmental Services Water and Wastewater Development Information Design Manuals, Standards and Policies Tres Rios Contact Water Services Start, Stop or Transfer Services Know Your Bill Water Awareness Month Calendar Projects Agua Be Water Smart Landscape Watering. If you prefer to start the service/billing process over the phone or in person, please contact the Water Department located at City Hall, 112 W 2nd Street, from 8 a.m. Water Services Customer Services Phoenix, Arizona. ![]()
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